Case Study · Health & Beauty
A calm, bilingual booking website for My Bach Flowers
My Bach Flowers Remedies is the practice of Cinzia Collings, a Bach Foundation Registered Practitioner in Cornwall. Exibify designed and built a bilingual website that makes booking a first conversation easy.
The Project
About My Bach Flowers Remedies
Cinzia Collings offers Bach Flower Remedies consultations to support emotional wellbeing, with more than twenty years of experience and a background in pharmacy, Gestalt counselling and Reiki. Clients can choose a free fifteen-minute discovery call, a sixty-minute online consultation with a remedy bottle posted to them, or an in-person session. A self-paced student training programme is planned. Sessions are confidential, and the practice lists opening hours on weekdays with Saturdays by appointment.
- Client
- My Bach Flowers Remedies
- Industry
- Bach flower practitioner
- Location
- Cornwall, UK
- Services
- Web Design
- Web Development
- Online Booking
- Multilingual
- Website
- mybachflowers.co.uk
The Brief
What the website needed to do
Someone considering Bach Flowers is often unsure what a consultation involves. The website needed to feel gentle and private, explain the process without pressure, and offer a no-cost first step. The practice also serves English and Italian speakers, so the site had to work in both languages and send visitors quickly to a booking page. Practical details such as hours, WhatsApp contact and cancellation terms also had to be available before anyone commits to a booking.
Our Approach
How we designed and built it
- 01
The design leans on softness: generous white space, natural tones and unhurried copy. The opening section offers two paths, book a consultation or take the free introductory call, so first-time visitors have a low-commitment place to start. Typography and imagery were chosen to feel personal, as befits a one-practitioner service.
- 02
Four service cards describe the discovery call, online consultation, in-person consultation and upcoming student training, each with duration, inclusions and a Discover button. Credentials, the practitioner profile and a link to verify accreditation help build trust. Booking buttons repeat down the page so the decision can be made at whichever point the visitor feels ready.
- 03
A UK and IT flag switcher sits at the top of every page. Consultation hours, contact details, a cancellation policy and FAQ are all easy to find, while a seasonal newsletter invitation keeps interested visitors in touch. The language switcher keeps the same layout in Italian, so the experience feels equally considered for both audiences.
What We Built
Inside the My Bach Flowers Remedies website
The features that do the work, all live on mybachflowers.co.uk today.
See it live- 01
Book a Session
A booking button in the header and on service cards leads to the booking page.
- 02
English and Italian
A flag switcher lets visitors read the site in either language.
- 03
Free discovery call
A dedicated promotion for a fifteen-minute video call with no obligation.
- 04
Practitioner profile
Background, accreditation and a verification link for Cinzia Collings.
- 05
The Remedies page
An introduction to Dr Bach's 38 remedies and the philosophy behind them.
Let's work together!
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